FAQ

Frequently Asked Questions

1. How long does shipping take?
We offer free standard shipping to the US. Orders typically arrive within 7–12 business days.

2. Do you ship internationally?
At this time, we only ship within the United States.

3. How can I track my order?
Once your order is shipped, you’ll receive a tracking number by email.

4. What if I received a damaged item?
Please contact us immediately at support@glowease.com with a photo of the item, and we’ll take care of it.

5. Can I return or exchange my order?
We accept returns within 30 days of delivery. Items must be unused and in original condition. Contact us to begin the return process.